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Trend Micro’s Client Server Security for SMB is a well designed security solution for small businesses. One of its greatest features is the ability to be deployed, updated, and controlled via the local network. With the push of a button you can scan all networked computers, increase security, send messages or print reports.

I’ve recently taken over the role of administrator for a company and unfortunately the Trend Micro passwords were lost.

Fear not, there is a simple method to resetting the password (too easy?)

  1. Navigate to: \Program Files\Trend Micro\security server(officescan)\private
  2. Open ofcserver.ini in Notepad
  3. Press CTRL-F to search for: master_pwd
  4. Once found, the string should look similar to: master_pwd=!CRYPT!xxxxx
  5. xxxxx is representative of a long string of hex characters making up an encrypted password
  6. In place of !CRYPT!xxxxx put “70″ so it will look like: master_pwd=70
  7. 70 is the hexadecimal value for “1″
  8. Save the file
  9. Press Start -> Run -> Type: services.msc and press enter
  10. Find “Trend Micro Security Server Master Service” and restart the service
  11. Login to the Trend Micro Security Dashboard with the password as “1″ without the quotations
  12. The default URL for the dashboard is: https://IPADDRESS:4343/officescan/default_SMB.htm

Related posts:

  1. Trend Micro vs Malwarebytes’ Anti-Malware
  2. Windows 2003 Password Tips
  3. Windows Server 2003 Password Policy Changes
  4. Windows XP/2003/Vista Password Recovery
  5. Windows TCP/IP Service Worm and Uninstalling TCP/IP on a Domain Controller


(average: 5.00 out of 5)

5 Responses to “Hacking the Trend Micro Security Dashboard for SMB: Reset the Password”

  1. John
    September 12, 2008 at 1:02 pm

    This did not work.

    Setting the line to master_pw=70 does.

  2. Chris
    September 12, 2008 at 1:30 pm

    Thanks John, it was a typo, I’ve fixed it.

    The full instructions above should work now.

  3. Darren
    October 21, 2009 at 6:42 am

    This worked perfectly!!

    Thanks

  4. Brian
    November 30, 2009 at 11:28 am

    I inherited a network and did not have the passwords. This worked perfectly! Thank you for sharing your knowledge!!!

  5. Josh
    August 24, 2010 at 12:09 pm

    Worked flawlessly, thanks!

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